Astley Clarke Reviews

Astley Clarke has an overall rating of 2.7 based on 21 reviews. Customer feedback on Astley Clarke is mixed.

2.7/5.0

21 reviews

5 Stars

1

4 Stars

5

3 Stars

6

2 Stars

5

1 Star

4

All Astley Clarke Reviews (21)
tommy_Townsend92
May 21, 2026
"Pretty at first, but a little disappointing over time"
I bought a gold plated necklace from Astley Clarke it looked lovely when it first arrived. The finish was really nice, it felt smooth rather than cheap, and I even got a few compliments when I wore it out.

That said, I was a bit disappointed to notice some tarnishing around the clasp after just a few months, especially since I’d been careful with it. It’s not completely ruined or anything, but you definitely have to watch out for perfume, water, and wearing it too often. I still like the necklace, but I expected it to hold up a little better.
james_Solomon76
May 05, 2026
"Knew right away the size was perfect"
As soon as I tried it on, I could tell the fit was spot on. The sizing guide actually helped a lot, which I didn’t expect
MCNEIL
April 27, 2026
"Not exactly the luxe look I was promised"
I was expecting something a little more polished, but the stones ended up looking cheaper than I hoped. The gold vermeil started wearing off quickly, and the gemstone had this dull, lifeless look to it. So, you know, perfect if you're going for “fancy from a distance.”
ANDERSON
April 27, 2026
"I requested a refund weeks ago and I’m..."
I requested a refund weeks ago and I’m still waiting, which is frustrating. The service hasn’t been great so far. Has anyone else had the same issue with refunds taking this long?
amberkhan9804
April 22, 2026
"Nice jewellery, but replies were slow"
I really like the jewellery, but the customer service was a little slow getting back to me. I had a question about my order and it took a couple of days to hear anything, which was frustrating. When they did reply, it was basically along the lines of “sorry for the delay, we’re looking into it,” and they did end up sorting everything out. So overall not a bad experience, just wish the communication had been quicker...
john_Schuster82
April 06, 2026
"Looks a little different in person"
It doesn’t look quite like the photos, which was a bit disappointing. It’s not terrible, just not as accurate as I expected. Also, the reminders to leave a review were way too pushy, I would’ve gotten to it without being nagged so much.
THOMAS
March 28, 2026
"Return process wasn’t what I expected"
I felt a bit misled by how easy the exchange process was supposed to be. It ended up taking way too long, and I had to deal with more hassle than I expected just to get it sorted out.
rachelphillips2722
March 15, 2026
"It arrived on time, so I can’t..."
It arrived on time, so I can’t really complain. I guess I was half-expecting some kind of delay, but everything showed up when it was supposed to.
hello_dianne295
March 12, 2026
"Not the best choice for a "proper" gift"
I ordered a necklace for someone’s birthday, it just didn’t feel very special when it showed up.

The packaging was really plain, and for the price, I expected it to look a bit more "gift ready." I actually felt a little awkward handing it over.

It might be fine if you're just buying something for yourself, but if I needed a nice present, I probably wouldn’t order from them again
Lorri_floyd87
March 04, 2026
"Ordering the necklace was easy..."
Ordering the necklace was easy, and the emails told me what I needed to know without too much of that overly polished company-speak that always makes me a little suspicious. It showed up nicely packed and looked good, but delivery took a couple days longer than I was expecting.
Connie_rogers81
February 28, 2026
"Be careful with the personalised engraving"
Just a heads up if you’re thinking of ordering this with personalisation — mine really didn’t turn out well. The engraving was super faint and noticeably off centre, which made it look cheap. For the price, I expected much better and was really disappointed when it arrived
hello_mario074
February 14, 2026
"Pretty jewellery, but the pricing could be better"
I do like the jewellery, and the website was easy to use. That said, the prices felt a little high for what you’re getting. I waited around for a promo code, which helped a bit, but the discount wasn’t anything too exciting. the whole “waiting for a sale to make it feel worth it” thing seems avoidable if the prices or promos were just a bit better. I’d probably buy again, but only if there’s a decent sale on
lori-Kuntz
February 03, 2026
"Stones seem secure, tiny setting thing though"
I got a ring from Astley Clarke and it’s been good so far. I’ve worn it most days for a few weeks, probably more than I should for testing a new ring, and the stones haven’t shifted or snagged on anything, so that made me feel better about it.

I’m giving it 4 stars because when I looked really closely, one little bit of the setting seemed slightly uneven. Customer care said it was fine, and it does feel sturdy, so maybe it’s not even a real issue, but once I noticed it I couldn’t totally unsee it.
wilma.Leymeister
January 27, 2026
"Bracelet broke way too fast"
I was disappointed with this bracelet. The clasp felt cheap right out of the box, and it ended up breaking after I only wore it twice. I was also confused because the email I got made it sound like a much better quality item, but that wasn’t my experience at all.
christine-Stanley
January 24, 2026
"Pretty bracelet, not totally worth the price"
I bought a bracelet from Astley Clarke and it is really pretty, I just don’t think the quality quite matches the price. The clasp feels a little light, so I’m not sure how well it’ll handle being worn every day. The packaging was lovely and it arrived without any issues, I just expected the bracelet itself to feel a bit more sturdy. It’s not bad at all, just not as impressive as I hoped.
mollie-Creger
January 20, 2026
"Nice box, but I really expected a bit more"
The jewellery arrived safely and the box was fine, really neat enough if you’re giving it as a gift. I just thought for the price the packaging would feel a bit more special. The outer parcel was plain, and there was some creasing inside. It’s not bad at all, just didn’t really have that wow factor for me. 3 stars.
Harriet.collett
January 14, 2026
"I ordered from Astley Clarke and the..."
I ordered from Astley Clarke and the item arrived in good condition, so that was a relief!! The only downside was that delivery took a bit longer than I was expecting. It wasn’t awful or anything, just kind of frustrating when you’re waiting on something for a gift
JaredJohnson_20
January 08, 2026
"Clean-looking site, but not really my style"
I checked the site out earlier this week because I was hoping to find a new piece of jewellery, and my first impression was that everything looked really clean and easy to browse. After spending a bit of time looking through the designs, though, they felt a little too plain for me. For the price, I was expecting something a bit more unique or eye-catching. A few pieces were nice, but by the time I finished browsing, nothing really stood out enough to make me want to buy.
Geraldine.lundquist
January 06, 2026
"The site was frustrating and kind of misleading"
I had a annoying time using the site. Pages were loading really slowly, and the checkout process wasn’t very clear. Some of the wording made it sound like things were included or simple, but then it felt different once I got to the next step. Overall, it was more confusing than it needed to be.
charles-Timlin
December 24, 2025
"nice jewellery for the price"
i picked up a pair of earrings in the sale and they’re actually really nice for what i paid. they feel decent quality and look good on. i’m not sure i’d pay full price, as it does seem a bit steep, but overall i’m happy with them. delivery was fine too, no issues.

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